In Pursuit of Life, Happiness and a Telephone Line
I entered teh France TeleCom store on Oct. 15 and, after waiting 1/2 an hour, filled out all of the necessary forms and signed on the dotted line. I was told that the line would be up and running on the 23rd. Not sure what was going to take so long, but it was only a minor inconvenience at the time. The 23rd came...and went...no service. The 24th was a Sunday so I had to wait until Monday to deal with it. I stopped at every phone booth I passed on my adventures about town, calling the toll free number they had given me to call in case my phone didn't work (the irony of this was not lost on me). The line was always busy. On Tuesday I managed to get ahold of someone. They told me a technician would be at my place Thursday morning. I waited until 3:30 in the afternoon but I had errands to run and couldn't sit around all day waiting for someone who should've been there hours earlier. Friday the 29th I returned to the store, not wanting the phone hassle again. I patiently waited (forever) until my number was called and explained the problem to the salesperson. She spent 1/2 hour on the phone trying to find out what was going on. I was eventually told my line was still "under construction" whatever that means, and that it would be working Tuesday Nov. 2. But it wasn't. So on the 3rd I went back to France TeleCom where the woman was put on hold for an interminably long time before discovering that the line, by all accounts, should be working. Since it wasn't they decided to send a technician out the morning of Saturday the 6th of November. I waited until 1:30 then headed back to the store. After waiting my turn I was told to return later in the day because the person they needed to call was out to lunch. So I went back an hour later. This time the person took down my availability and said he would fax it to the technical people. One of my colleagues lent me her phone to see if it was the phone, and not the line, that was the problem, but her phone wouldn't work either. And so now I am off to try to get anotehr appointment set up with a technician.

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